Age & kids policy: who can stay, pool rules and spa limits
Ace Hotel & Swim Club Palm Springs is an all-ages property: children of any age are welcome but the room-booking guest must be 21 or older. The property has two outdoor pools — the Main (Swim Club) Pool is 18+ only while the Commune Pool is open to all ages; the Feel Good Spa limits massage and body treatments to guests 18+ (facials from age 16 with an accompanying adult).
In this guide
Who can book and check in
To reserve or check in a room at Ace Hotel & Swim Club Palm Springs the primary booker must be 21 years or older. A photo ID and a credit card are required at check-in.
Guests under 21 may stay only when accompanied by a parent or official guardian who checks in with them. The hotel's published policies require the accompanying adult to present ID and payment details at arrival.
- Minimum age to book/check in: 21
- Guests under 21: allowed only with parent/official guardian present
- ID and credit card required at check-in
Children, families and room occupancy
Children of all ages are welcome at the hotel. Note that guests aged 12 and older are charged as adults per the property's published rules.
If you’re traveling with children, confirm bedding and occupancy for the specific room you book — listed room types include Superior Suite, Superior Room, Multiple Beds, Deluxe Room, and Superior Room (with option for 1 King Bed or 2 Double Beds).
- Children: all ages welcome
- Ages 12+ are charged as adults
- Primary booker must be 21+ even when traveling with children
| Room name | Bed setup (as listed) |
|---|---|
| Superior Suite | 1 King Bed |
| Superior Room, Multiple Beds | 1 King Bed and 2 Twin Beds |
| Deluxe Room | 1 King Bed |
| Superior Room | 1 King Bed or 2 Double Beds |
Pools: who can use which pool and when
Ace Hotel & Swim Club Palm Springs operates two outdoor pools for hotel guests: the Main (Swim Club) Pool and the Commune Pool. Both pools are open daily for hotel guests from 7:00 AM to 2:00 AM.
The Main Pool (sometimes called the Swim Club Pool) is restricted to guests 18 and older. The Commune Pool is family-friendly and open to guests of all ages.
- Pool hours (hotel guests): 7:00 AM–2:00 AM daily
- Main (Swim Club) Pool: 18+ only
- Commune Pool: open to all ages
| Pool | Age policy | Typical vibe / note |
|---|---|---|
| Main (Swim Club) Pool | 18+ | Adults-only; weekend DJ programming |
| Commune Pool | All ages | Family-friendly atmosphere |
Pool rules, events and day passes
The resort fee covers access to the Swim Club pools for registered hotel guests; special or ticketed events may alter access. Weekend DJ sessions and Swim Club programming commonly occur at the Main Pool, reinforcing its adult focus.
Non-guests can sometimes buy day passes to the pool, hot tub and fitness center through third-party vendors such as ResortPass — check availability and any event restrictions before you go.
- Resort fee includes pool access for registered guests (subject to event restrictions)
- Main Pool hosts weekend DJs (Friday–Sunday) — check event listings
- Day passes for non-guests sold via third parties (availability varies)
Feel Good Spa: age limits and appointments
The on-site spa is called the Feel Good Spa and operates by appointment. Published spa hours are Monday–Thursday 10:00 AM–4:30 PM, Friday–Saturday 10:00 AM–6:00 PM, and Sunday 10:00 AM–3:30 PM, though hours may change — confirm when booking.
Massage and body treatments are restricted to guests 18 and older. Facials are available to younger guests from age 16 when accompanied by an adult.
- Spa name: Feel Good Spa (appointment-based)
- Massage/body treatments: 18+ only
- Facials: available at 16+ with adult accompaniment
- Spa facilities include hot tub, sauna, steam room and massage yurts (per property info)
| Service type | Minimum age |
|---|---|
| Massage & body treatments | 18 |
| Facials (with adult) | 16 |
Practical tips for families and adult groups
If you’re bringing teens who are under 18, plan pool time at the Commune Pool since the Main Pool is limited to 18+. Also remember the person who books the room must be 21 or older.
For weekend stays when the Main Pool has DJ programming, expect a livelier, adult-oriented pool atmosphere. If you need quieter pool time with children, choose the Commune Pool or book midweek.
- Book with a 21+ guest as primary to avoid check-in issues
- Use the Commune Pool for family-friendly pool time
- Check event schedule if you want to avoid loud pool parties (Main Pool DJs on weekends)
