Ace Hotel & Swim Club Palm Springs › FAQs
Know before you goAce Hotel & Swim Club Palm Springs FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
9What is the address of Ace Hotel & Swim Club Palm Springs?
The address is 701 E Palm Canyon Dr, Palm Springs, California, 92264, US.
Is Ace Hotel & Swim Club Palm Springs an all-inclusive resort?
No; Ace Hotel & Swim Club Palm Springs is not all-inclusive and room rates do not include meals or drinks.
Does Ace Hotel & Swim Club Palm Springs charge a resort fee?
Yes. The hotel charges a daily resort fee of $45 per night plus tax, which covers pool access, Wi‑Fi, bike rentals, the fitness center, steam room, and local calls.
Is Wi‑Fi included at Ace Hotel & Swim Club Palm Springs?
Yes. Complimentary Wi‑Fi is included for guests as part of the resort fee.
Does Ace Hotel & Swim Club Palm Springs have an on-site spa?
Yes. The on-site spa is called the Feel Good Spa and offers appointment-based treatments.
Are there on-site dining options at Ace Hotel & Swim Club Palm Springs?
Yes. The property has King's Highway for breakfast, lunch, and dinner and The Amigo Room cocktail bar for evening drinks and live music.
How far is Ace Hotel & Swim Club Palm Springs from Palm Springs International Airport?
Palm Springs International Airport is about a 10-minute drive from the hotel.
Does Ace Hotel & Swim Club Palm Springs offer free bicycle rentals?
Yes. Complimentary bicycle rentals are included for hotel guests as part of the resort fee.
Is parking available at Ace Hotel & Swim Club Palm Springs?
Yes. Self-parking is available for $10 per car per day and a parking pass is issued at check-in; this fee is separate from the resort fee.
Age policy & families
8Can children stay at Ace Hotel & Swim Club Palm Springs?
Yes. Children of all ages are welcome, though guests 12 and older are charged at the adult rate.
What is the minimum age to check in at Ace Hotel & Swim Club Palm Springs?
Guests must be 21 years or older to book or check in a room; guests under 21 may check in only when accompanied by a parent or official guardian with photo ID and a credit card.
Are both pools at Ace Hotel & Swim Club Palm Springs family-friendly?
The hotel has two outdoor pools: the Commune Pool is open to all ages, while the Main (Swim Club) Pool is restricted to guests 18 and older.
What are the pool hours for hotel guests at Ace Hotel & Swim Club Palm Springs?
Both pools are open daily for hotel guests from 7:00 AM to 2:00 AM.
Can teens use the Feel Good Spa at Ace Hotel & Swim Club Palm Springs?
Spa massages and body treatments require guests to be 18 or older, while facials are available to guests 16 and older when accompanied by an adult.
Are there family-friendly dining options at Ace Hotel & Swim Club Palm Springs?
Yes. King's Highway welcomes guests of all ages for breakfast, lunch, and dinner; The Amigo Room serves guests of legal drinking age.
Do families need to worry about age restrictions during weekend pool DJ events?
Yes. Weekend DJ programming typically occurs at the Main Pool, which is adults-only (18+), while the Commune Pool remains family-friendly.
Are kids charged separately for meals at the hotel's restaurants?
The hotel provides King's Highway menu options including vegetarian, vegan, and gluten-free items, but specific children’s pricing is not listed here.
Check-in & hotel policies
10What time is check-in at Ace Hotel & Swim Club Palm Springs?
Check-in begins at 4:00 PM, and express or contactless check-in options are available.
What time is check-out at Ace Hotel & Swim Club Palm Springs?
Check-out is by 11:00 AM, and express check-out is offered.
What ID and payment are required at Ace Hotel & Swim Club Palm Springs check-in?
A government-issued photo ID and a credit card are required at check-in; major credit cards, debit cards, and cash are accepted.
Is there a 24-hour front desk at Ace Hotel & Swim Club Palm Springs?
Yes. The hotel operates a 24-hour front desk with express check-in and check-out.
Does Ace Hotel & Swim Club Palm Springs allow smoking?
Smoking is permitted only in designated areas at the hotel.
Are service animals allowed at Ace Hotel & Swim Club Palm Springs?
Yes. Service animals are exempt from pet fees and restrictions.
What are the payment options for reservations at Ace Hotel & Swim Club Palm Springs?
The property accepts major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and cash.
Does Ace Hotel & Swim Club Palm Springs sell day passes for the pool and fitness center?
Yes. Non-hotel-guest day passes for the pool, hot tub, and fitness center are sold via ResortPass.
Is there shuttle service between Ace Hotel & Swim Club Palm Springs and the airport?
The hotel offers shuttle service upon request, but availability and any fees should be confirmed with the property.
Who can I call for booking help for Ace Hotel & Swim Club Palm Springs?
You can contact BookResorts agents, available 24/7, at +1 (888) 605-1350 for booking assistance.
Rooms & suites overview
9What room types are available at Ace Hotel & Swim Club Palm Springs?
Room types include Superior Suite (1 King Bed), Superior Room, Multiple Beds (1 King Bed and 2 Twin Beds), Deluxe Room (1 King Bed), and Superior Room (1 King Bed or 2 Double Beds).
How many guestrooms does Ace Hotel & Swim Club Palm Springs have?
The property features 179 guestrooms, including 11 suites.
Are rooms at Ace Hotel & Swim Club Palm Springs pet-friendly?
Yes. Dogs are welcome with a $100 fee per stay covering up to two dogs and an additional $50 for a third dog; a pet waiver must be signed at check-in.
Are there ADA-accessible rooms at Ace Hotel & Swim Club Palm Springs?
The hotel provides accessible features such as ADA-accessible paths, restrooms, and pool access ramp; specific accessible room availability should be confirmed with the hotel.
Is daily housekeeping provided in rooms at Ace Hotel & Swim Club Palm Springs?
Housekeeping is available on request; the front desk can confirm current housekeeping practices during your stay.
Do rooms at Ace Hotel & Swim Club Palm Springs include Wi‑Fi?
Yes. Complimentary Wi‑Fi is included for guests as part of the resort fee.
What resort amenities are covered for room guests at Ace Hotel & Swim Club Palm Springs?
The resort fee covers access to both Swim Club pools (subject to event restrictions), complimentary Wi‑Fi, free bike rentals, the fitness center, steam room, and local calls.
Can I get a crib or rollaway bed in rooms at Ace Hotel & Swim Club Palm Springs?
Specific information about cribs or rollaway beds is not listed here; please contact the hotel or your booking agent to confirm availability and any fees.
Are there safes or safe-deposit options for valuables in guest rooms?
The hotel offers safe-deposit storage at reception; for in-room safe availability, please confirm with the front desk.
Room by room
36Superior Suite
What is the bathroom like?
The Superior Suite has a private bathroom with a shower . Bathrobes, free toiletries, a hair dryer and towels are provided.
What is in the room for working or relaxing?
The suite has a desk, desk chair and laptop workspace , plus an iron and ironing board. For downtime there is a flat-screen TV with cable and premium channels . Free WiFi at 250+ Mbps is included, which is good for several devices. A minibar and refrigerator are in the room, and room service runs limited hours. Free local calls and free daily newspapers are also offered.
What is included with a stay, and what costs extra?
A daily resort fee of $45 plus tax covers Swim Club pool access (special ticketed events excepted), Wi-Fi, bike rentals, the gym, the steam room and local calls. Self-parking is separate at $10 per car per day , with the pass issued at check-in.
Can I use the pools, and are they open to everyone?
Hotel guests can use the Swim Club's two outdoor pools daily from 7am to 2am . The Main Pool is adults 18+ only and hosts live DJs on weekends, Friday to Sunday from around midday into the evening. The Commune Pool is family-friendly and open to all ages, with a more laid-back feel.
Is the Superior Suite a good choice for families?
With one king bed, a 2-guest limit and no rollaway beds or cribs , the Superior Suite is best for couples or two adults travelling together. The hotel welcomes children of all ages overall, but guests 12 and older are charged as adults. Guests must be 21 or older to check in , unless accompanied by a parent or guardian.
Where can I eat and drink at Ace Hotel & Swim Club Palm Springs?
King's Highway , a converted former Denny's, serves seasonal American breakfast, lunch and dinner, with a La Colombe coffee bar. It is open 7am to 10pm Friday to Sunday and 7am to 9pm Monday to Thursday. Vegetarian, vegan and gluten-free options are available. Evening cocktails are at The Amigo Room , open 4pm to 11pm Sunday to Thursday and 4pm to 1am Friday and Saturday.
What wellness facilities can I use during my stay?
The Feel Good Spa offers massages, facials and body scrubs by appointment, and treatments are for guests 18+ (facials from age 16 with an adult). The fitness center is open 24 hours with a sauna, steam room and lockers. The suite also offers in-room massage.
How do I get to the hotel from the airport, and what do I need at check-in?
Palm Springs International Airport is about a 10-minute drive , and taxis or rideshares are straightforward. The hotel offers shuttle service on request. Check-in starts at 4:00 PM with no set end time, and check-out is by 11:00 AM . Bring a government-issued photo ID and a credit card. Dogs are welcome for a fee of $100 per stay for up to two dogs.
Superior Room, Multiple Beds
How are the beds arranged in the Superior Room, Multiple Beds, and who does it sleep?
The room is furnished with 1 king bed and 2 twin beds and sleeps up to 5 guests . That makes it a practical choice for a family or a small group travelling together at Ace Hotel & Swim Club Palm Springs. Bedding is premium and hypo-allergenic, and blackout drapes help with sleeping in.
What is the bathroom like?
The room has a private bathroom with a shower (not a tub). It comes with bathrobes, towels, free toiletries and a hair dryer.
Is the Superior Room suitable for families with children and teens?
Children of all ages are welcome at the hotel, though guests 12 and over are charged as adults. Of the two pools, the Commune Pool is open to all ages , while the Main (Swim Club) Pool is adults 18+ only . Guests must be 21 or older to book and check in, and younger guests need to be accompanied by a parent or guardian.
What is included with my stay in this room?
A daily resort fee of $45 plus tax covers access to the Swim Club pools (subject to special or ticketed events), Wi-Fi, bike rentals, the gym, the steam room and local calls. Self-parking is separate at $10 per car per day . In the room you also have a flat-screen TV with cable and premium channels, a minibar and refrigerator, and limited-hours room service.
What are the pool hours, and will the weekends be lively?
The Swim Club pools are open to hotel guests daily from 7am to 2am . The Main Pool hosts live DJs on Friday, Saturday and Sunday , roughly midday to evening, so weekends there have a party feel. The Commune Pool is the more laid-back option. The Amigo Room cocktail bar also stays open until 1am on Fridays and Saturdays.
Where can I eat and drink without leaving Ace Hotel & Swim Club Palm Springs?
King's Highway , a converted former Denny's, serves breakfast, lunch and dinner of seasonal American fare, with a La Colombe coffee bar. It is open 7am–9pm Monday to Thursday and 7am–10pm Friday to Sunday. The Amigo Room is the hideaway cocktail bar, open 4pm–11pm Sunday to Thursday and 4pm–1am Friday and Saturday. Vegetarian, vegan and gluten-free options are available at King's Highway.
How far is the hotel from the airport, and is there parking?
Palm Springs International Airport is about a 10-minute drive away, and the hotel offers shuttle service on request. Self-parking is $10 per car per day , with a pass issued at check-in. Taxi and rideshare from the airport are also straightforward.
Is there a beach nearby, and what is there to do around the hotel?
Palm Springs is an inland desert city, so there are no ocean beaches . The hotel's two outdoor pools are the place to swim. Moorten Botanical Garden and the San Jacinto Mountains are each about an 8-minute walk , and the Palm Springs Art Museum is about 1.5 miles away. Joshua Tree National Park's West Entrance is roughly a 45-minute drive.
Can I bring my dog when staying in the Superior Room?
Dogs are welcome at Ace Hotel & Swim Club Palm Springs. $100 per stay covers up to two dogs , with $50 more for a third (three maximum). Each is generally expected to be under 25 lbs, and a pet waiver is signed at check-in. Service animals are exempt from pet fees and restrictions.
Deluxe Room
What is included with a Deluxe Room stay?
A $45 per night resort fee plus tax applies and covers access to the Swim Club pools (subject to special or ticketed events), Wi-Fi, bike rentals, the gym, the steam room and local calls. Self-parking is separate at $10 per car per day , with a pass issued at check-in.
What is the bathroom like in the Deluxe Room?
The Deluxe Room has a private bathroom with a shower , bathrobes, towels, free toiletries and a hair dryer. Bathrobes are handy for walking to the pools or the Feel Good Spa.
What in-room comforts can I expect?
The room is air-conditioned and has blackout drapes and premium hypo-allergenic bedding. There is a flat-screen TV with cable and premium channels, plus a minibar and refrigerator. Free Wi-Fi at 250+ Mbps suits several devices at once. A desk, desk chair and laptop workspace are there if you need to get some work done, and room service runs limited hours.
Can I use the pools, and are they suitable for all ages?
Hotel guests have two outdoor pools. The Main (Swim Club) Pool is adults 18+ only , and the Commune Pool is family-friendly and open to all ages. Both are open daily from 7am to 2am for hotel guests. The Main Pool has live DJs on Friday, Saturday and Sunday from roughly midday to evening, so it has a livelier feel on weekends. The Commune Pool is more laid-back.
What is the minimum age to book a Deluxe Room?
Guests must be 21 or older to check in . Younger guests may check in only when accompanied by a parent or official guardian, with photo ID and a credit card required at check-in. Check-in starts at 4:00 PM and check-out is by 11:00 AM.
Where can I eat and have a drink without leaving the hotel?
King's Highway , a converted former Denny's, serves seasonal American fare for breakfast, lunch and dinner, with a La Colombe coffee bar. It is open 7am–9pm Monday to Thursday and 7am–10pm Friday to Sunday. Vegetarian, vegan and gluten-free options are available. The Amigo Room is the hideaway cocktail bar, open until 11pm Sunday to Thursday and 1am Friday and Saturday.
How do I get to Ace Hotel & Swim Club Palm Springs from the airport?
Palm Springs International Airport (PSP) is about a 10-minute drive away, roughly 2.5–3 miles, and taxi or rideshare is a straightforward option. The hotel also offers shuttle service on request. A bus stop, Palm Cyn at Camino Real, is about 400 feet away.
What is there to do near the hotel?
The San Jacinto Mountains and Moorten Botanical Garden are each about a half-mile, eight-minute walk away. Palm Springs Art Museum is about 1.5 miles away and Tahquitz Canyon about 1.2 miles. Indian Canyons and the Palm Springs Aerial Tramway are a short drive, and Joshua Tree National Park's West Entrance is about 45 minutes away. Palm Springs is an inland desert city, so there are no ocean beaches nearby.
When is the best time to stay in Palm Springs?
The most comfortable stretch for outdoor time is late October to early May . Winter days average highs around 69°F in December, and March highs are in the low 80s°F. Summer is very hot, with July highs around 109°F, but it brings lower hotel rates and fewer crowds. With the pools open until 2am, summer evenings can still be enjoyable.
Superior Room
What is the bathroom like in the Superior Room?
Each Superior Room has a private bathroom with a shower . It comes with bathrobes, free toiletries, a hair dryer and towels , so you can arrive with very little.
What technology and in-room comforts can I expect?
You get a flat-screen TV with cable and premium channels , free Wi-Fi at 250+ Mbps (good for 3–5 people or up to 10 devices), a desk with chair and a laptop workspace. There are also blackout drapes, premium hypo-allergenic bedding, a minibar, a refrigerator and an iron and ironing board. Room service runs limited hours, and daily newspapers and local calls are free.
What does the daily resort fee cover at Ace Hotel & Swim Club Palm Springs?
The resort fee is $45 per night plus tax . It covers access to the Swim Club pools (subject to special or ticketed events), Wi-Fi, bike rentals, the gym, the steam room and local calls. Self-parking is separate at $10 per car per day .
What is the minimum age to book, and what do I need at check-in?
Guests must be 21 or older to book and check in. Younger guests may only check in with a parent or official guardian. Bring a government-issued photo ID and a credit card . Check-in starts at 4:00 PM and check-out is by 11:00 AM.
Where can I eat and drink without leaving the hotel?
King's Highway , a converted former Denny's, serves breakfast, lunch and dinner with seasonal American fare and La Colombe coffee. It also hosts Fabulous Bingo on Monday nights. The Amigo Room is the hotel's cocktail bar and is open until 11pm Sunday–Thursday and 1am Friday–Saturday. You can also order food and drinks poolside.
Does the hotel have a spa and gym for Superior Room guests?
Yes. The Feel Good Spa is open by appointment, and in-room massage can also be arranged. The fitness center is open 24 hours for hotel guests and has a sauna, a steam room and lockers. Spa massage and body treatments are for guests 18 and over.
How do I get to the hotel from the airport, and can I bring a dog?
Palm Springs International Airport is about a 10-minute drive away, and taxi or rideshare is a straightforward option. The hotel also offers shuttle service on request. Dogs are welcome at $100 per stay for up to two dogs, each generally under 25 lbs. A pet waiver is signed at check-in, and service animals are exempt from fees.
Is the Superior Room accessible for guests with mobility needs?
Yes, the room includes Braille and raised signage , and the hotel overall has ramps, ADA-compliant parking and ADA-accessible restrooms in public areas, so guests can plan ahead for a smooth stay.
Does the Superior Room work for a longer stay, not just a weekend?
It's well equipped for extending a visit, with a desk and laptop workspace , a minibar and refrigerator , free daily newspapers, on-request housekeeping and limited-hours room service. Since cribs and rollaways aren't offered, it's best suited to couples or friends settling in for several nights rather than a family needing extra sleeping space.
How close is the Superior Room to the pools and on-site dining?
Guests staying in a Superior Room are steps from the Swim Club's two outdoor pools , open daily from 7am to 2am, as well as King's Highway for breakfast, lunch and dinner and The Amigo Room for evening cocktails, all without needing to leave the property.
Food & drink
9Is breakfast included at Ace Hotel & Swim Club Palm Springs?
No. The hotel is not all-inclusive and room rates do not include meals; King's Highway serves breakfast on site.
What are King's Highway's hours at Ace Hotel & Swim Club Palm Springs?
King's Highway is open Monday–Thursday 7:00 a.m.–9:00 p.m. and Friday–Sunday 7:00 a.m.–10:00 p.m.
Does Ace Hotel & Swim Club Palm Springs have a coffee bar?
Yes. King's Highway includes a coffee bar serving La Colombe coffee throughout its open hours.
Can guests order food poolside at Ace Hotel & Swim Club Palm Springs?
Yes. The property offers poolside food and drinks at the Swim Club during pool hours.
What is The Amigo Room at Ace Hotel & Swim Club Palm Springs and when is it open?
The Amigo Room is the hotel's cocktail bar offering classic and craft cocktails and local draft beers; its hours are Sunday–Thursday 4:00 p.m.–11:00 p.m. and Friday–Saturday 4:00 p.m.–1:00 a.m.
Does King's Highway accommodate dietary restrictions at Ace Hotel & Swim Club Palm Springs?
Yes. King's Highway offers vegetarian, vegan, and gluten-free options.
Do I need a reservation for King's Highway at Ace Hotel & Swim Club Palm Springs?
Reservations can be made via OpenTable and are recommended for larger parties or popular weekly events; daytime service generally operates first-come, first-served.
Are children allowed to dine at King's Highway at Ace Hotel & Swim Club Palm Springs?
Yes. King's Highway welcomes guests of all ages for breakfast, lunch, and dinner.
Does The Amigo Room host live music at Ace Hotel & Swim Club Palm Springs?
Yes. The Amigo Room regularly hosts live music and DJ sets as part of its evening programming.
Spa & wellness
8Does Ace Hotel & Swim Club Palm Springs have an on-site spa?
Yes. The on-site spa is called the Feel Good Spa and operates by appointment only.
What are Feel Good Spa's hours at Ace Hotel & Swim Club Palm Springs?
Feel Good Spa hours are Monday–Thursday 10:00 a.m.–4:30 p.m., Friday–Saturday 10:00 a.m.–6:00 p.m., and Sunday 10:00 a.m.–3:30 p.m., though hours are subject to change.
What treatments does the Feel Good Spa at Ace Hotel & Swim Club Palm Springs offer?
The spa offers signature Goodness massages, facials, body scrubs, and combination packages pairing massage with facial or foot/head treatments.
What spa facilities are available at Ace Hotel & Swim Club Palm Springs?
The spa complex includes a hot tub, sauna, steam room, and massage 'yurts' in addition to access to the pools.
What is the minimum age for spa treatments at Ace Hotel & Swim Club Palm Springs?
Guests must be 18 or older for massage and body treatments; facials are available to guests 16 and up when accompanied by an adult.
How do I book spa appointments at Ace Hotel & Swim Club Palm Springs?
Spa treatments are appointment-based; contact the hotel or the Feel Good Spa directly to schedule.
Are spa amenities included with the resort fee at Ace Hotel & Swim Club Palm Springs?
The resort fee covers access to the fitness center, steam room, and pools; it does not state that spa treatment charges are included.
Is the Feel Good Spa at Ace Hotel & Swim Club Palm Springs open to non-guests?
The hotel’s materials emphasize spa services for hotel guests; the site does not specify non-guest access, so contact the hotel for current policy.
Pools & on site
8How many pools does Ace Hotel & Swim Club Palm Springs have?
The property has two outdoor pools: the Main (Swim Club) Pool and the Commune Pool.
Are Ace Hotel & Swim Club Palm Springs pools open to all ages?
The Commune Pool is open to guests of all ages, while the Main Pool is restricted to guests 18 and older.
What are the Swim Club pool hours at Ace Hotel & Swim Club Palm Springs?
Both pools are open daily for hotel guests from 7:00 a.m. to 2:00 a.m.
Does Ace Hotel & Swim Club Palm Springs host DJs at the pools?
Yes. The Main Pool hosts weekend DJ sessions, and the Swim Club area has weekend DJ programming.
Can non-guests access Ace Hotel & Swim Club Palm Springs pools?
Day passes for the pool, hot tub, and fitness center are sold via ResortPass; check ResortPass for current availability and terms.
Is there poolside food and drink service at Ace Hotel & Swim Club Palm Springs?
Yes. The pool areas offer poolside food and drinks as part of the Swim Club experience.
Are towels provided at the pools at Ace Hotel & Swim Club Palm Springs?
The hotel's materials reference pool access and amenities but do not explicitly state towel policy; contact the hotel for details.
Are there quiet or family-friendly pool areas at Ace Hotel & Swim Club Palm Springs?
Yes. The Commune Pool is the family-friendly option open to all ages, while the Main Pool is adults-only and tends to have a more adult-focused atmosphere.
Weather & seasons
8When is the best time to visit Ace Hotel & Swim Club Palm Springs for comfortable weather?
Late October through early May is generally the most comfortable period for outdoor activities in Palm Springs.
What is Palm Springs weather like in summer at Ace Hotel & Swim Club Palm Springs?
Summer is very hot in Palm Springs, with July and August averaging extremely high daytime temperatures.
Is summer at Ace Hotel & Swim Club Palm Springs a low season for rates and crowds?
Yes. Summer is considered low season with lower hotel rates and fewer crowds, appealing to budget- or heat-tolerant travelers.
What are typical spring temperatures near Ace Hotel & Swim Club Palm Springs?
Spring sees rising temperatures with March highs in the low 80s°F, April in the upper 80s°F, and May into the mid-90s°F.
How cold does it get in winter at Ace Hotel & Swim Club Palm Springs?
Winter is mild by day, with December and January having average highs around the upper 60s to low 70s°F and cooler desert nights that may require a sweater or light jacket.
Does Ace Hotel & Swim Club Palm Springs get much rain?
No. Palm Springs has low average monthly rainfall year-round, with the wettest months still averaging around an inch or so and many months under 0.1 inch.
Are there seasonal events or peak travel months near Ace Hotel & Swim Club Palm Springs?
Peak season generally runs January through May and October through December; spring (March) is a particularly popular time for outdoor tourism.
Are there nearby outdoor activities year-round when staying at Ace Hotel & Swim Club Palm Springs?
Yes. The hotel's location provides easy access to hiking, biking, the San Jacinto Mountains, and nearby attractions most of the year, though summer heat can affect daytime outdoor plans.
Getting there & around
10How do I get to Ace Hotel & Swim Club Palm Springs from Palm Springs International Airport (PSP)?
Palm Springs International Airport is about a 10-minute drive from the hotel; taxis or rideshare are common options, and the hotel can arrange shuttle service upon request.
What is the address and phone number for Ace Hotel & Swim Club Palm Springs?
The hotel address is 701 E Palm Canyon Dr, Palm Springs, CA 92264, and BookResorts agents are reachable 24/7 at +1 (888) 605-1350.
Is parking available at Ace Hotel & Swim Club Palm Springs?
Yes, self-parking is available for $10 per car per day and a parking pass is issued at check-in; parking is separate from the resort fee.
Does Ace Hotel & Swim Club Palm Springs offer airport shuttle service?
The hotel offers shuttle service upon request, but availability or any fees should be confirmed directly with the hotel.
Can I use public transit to reach Ace Hotel & Swim Club Palm Springs?
Yes, the hotel is next to the Palm Cyn at Camino Real bus stop (about 400 feet away), and downtown trolley and bus connections are nearby.
How far is Ace Hotel & Swim Club Palm Springs from downtown Palm Springs attractions?
The hotel is within easy reach of downtown museums and attractions; specific distances vary but many central sites are a short drive or bike ride away.
Are bicycles available to explore the area around Ace Hotel & Swim Club Palm Springs?
Yes, complimentary bicycle rentals are included for hotel guests as part of the resort fee.
What is the best time of year to travel to Ace Hotel & Swim Club Palm Springs for outdoor activities?
Late October through early May is a good season for outdoor tourism in Palm Springs; July and August are very hot.
Is Ace Hotel & Swim Club Palm Springs close to the Palm Springs Aerial Tramway?
Yes, the Palm Springs Aerial Tramway is about 6 miles from downtown Palm Springs and roughly a 13-minute drive from the hotel.
Things to do
10What on-site activities are available at Ace Hotel & Swim Club Palm Springs?
On-site activities include two outdoor pools (an adults-only Main Pool and the all-ages Commune Pool), weekend pool DJs and live entertainment, a 24-hour fitness center, the Feel Good Spa, and complimentary bike rentals.
Are both pools at Ace Hotel & Swim Club Palm Springs open to hotel guests?
Yes; both pools are open daily from 7am to 2am for hotel guests, with the Main Pool restricted to guests 18+ and the Commune Pool open to all ages.
Can families with children use the hotel's pools?
Families can use the Commune Pool, which is open to guests of all ages; the Main Pool is reserved for guests 18 and older.
What spa services does the Feel Good Spa at Ace Hotel & Swim Club Palm Springs offer?
The Feel Good Spa offers massages, facials, body scrubs, combo packages, and facilities like a hot tub, sauna, steam room, and massage yurts; treatments are by appointment.
What are the Feel Good Spa hours at Ace Hotel & Swim Club Palm Springs?
The spa is appointment-only with hours Monday–Thursday 10:00 AM–4:30 PM, Friday–Saturday 10:00 AM–6:00 PM, and Sunday 10:00 AM–3:30 PM; hours are subject to change.
Is there live music or evening entertainment at Ace Hotel & Swim Club Palm Springs?
Yes, the property regularly hosts live concerts, DJ sets, nightclub-style gatherings, and weekly events such as bingo nights and other live shows.
Can I buy a day pass to use the pools and fitness center without staying at Ace Hotel & Swim Club Palm Springs?
Yes, non-hotel-guest day passes for the pool, hot tub, and fitness center are sold via ResortPass.
What outdoor day trips are easy to do from Ace Hotel & Swim Club Palm Springs?
Popular nearby excursions include the Palm Springs Aerial Tramway, Indian Canyons and Tahquitz Canyon hikes, and day trips to Joshua Tree National Park or the Salton Sea.
Is there food and drink service by the pool at Ace Hotel & Swim Club Palm Springs?
Yes, the pool areas offer poolside food and drinks, and weekend Swim Club programming includes DJs and poolside service.
Are there fitness facilities at Ace Hotel & Swim Club Palm Springs?
Yes, there is a 24-hour fitness center with cardio equipment, free weights, a kinesis system, and access to a sauna, steam room, and lockers.
Weddings & celebrations
9Can I hold my wedding at Ace Hotel & Swim Club Palm Springs?
Yes, the hotel offers wedding services and flexible event spaces, including the poolside Commune Venue and other indoor/outdoor options.
What is The Commune Venue at Ace Hotel & Swim Club Palm Springs?
The Commune Venue is a flexible indoor/outdoor event space with its own private pool, firepit, private restrooms, and kitchen, and it supports ceremonies and receptions with San Jacinto Mountain views.
How many guests can the Commune Venue accommodate for a wedding at Ace Hotel & Swim Club Palm Springs?
The Commune Venue capacities vary by setup; it is commonly used for ceremonies and receptions for up to about 150 seated guests, with theater setups listed up to larger capacities in the venue chart.
Does Ace Hotel & Swim Club Palm Springs provide catering for weddings?
Yes, the property requires use of in-house catering provided by the venue for wedding events.
Are there other event spaces besides The Commune for weddings or receptions?
Yes, other event spaces include the Clubhouse (two floors), the Stargazing Deck, and pool areas, giving a range of indoor and outdoor options for different-sized gatherings.
Do I have to book guest rooms for my wedding weekend at Ace Hotel & Swim Club Palm Springs?
Wedding clients often book room blocks; some couples have noted a required minimum booking for wedding weekends in reviews, so confirm any room-block minimums with the hotel's events team.
Is it possible to have a poolside ceremony at Ace Hotel & Swim Club Palm Springs?
Yes, the property offers poolside settings for ceremonies and receptions, including private-pool options in The Commune.
Who do I contact to plan a wedding at Ace Hotel & Swim Club Palm Springs?
Contact the hotel's events or wedding sales team via the hotel directly, or ask BookResorts agents at +1 (888) 605-1350 for assistance with event bookings.
Can Ace Hotel & Swim Club Palm Springs host both ceremony and reception at the same venue?
Yes, many of the hotel's event spaces are designed to host both ceremonies and receptions in the same area, depending on the chosen venue and guest count.
Booking & prices
10What are the room types available at Ace Hotel & Swim Club Palm Springs?
Room types include Superior Suite (1 King Bed), Superior Room, Multiple Beds (1 King Bed and 2 Twin Beds), Deluxe Room (1 King Bed), and Superior Room (1 King Bed or 2 Double Beds).
What is the minimum age to book a room at Ace Hotel & Swim Club Palm Springs?
Guests must be 21 years or older to book or check in a room; guests under 21 may check in only when accompanied by a parent or official guardian with photo ID and a credit card.
What are the check-in and check-out times at Ace Hotel & Swim Club Palm Springs?
Check-in begins at 4:00 PM with no set end time and express or contactless check-in is available; check-out is by 11:00 AM.
Is there a resort fee at Ace Hotel & Swim Club Palm Springs and what does it cover?
Yes, there is a daily resort fee of $45 per night plus tax; it covers access to the Swim Club pools (subject to special events), complimentary Wi‑Fi, bicycle rentals, the fitness center, steam room, and local calls.
Does Ace Hotel & Swim Club Palm Springs include meals in room rates?
No, the property is not an all-inclusive resort; rates do not include meals and drinks.
Are pets allowed when booking rooms at Ace Hotel & Swim Club Palm Springs?
Yes, dogs are welcome for a fee of $100 per stay covering up to two dogs, with an additional $50 for a third dog and a pet waiver required at check-in; service animals are exempt.
How much is self-parking when I book a room at Ace Hotel & Swim Club Palm Springs?
Self-parking is $10 per car per day and is separate from the resort fee; a parking pass is issued at check-in.
What payment and identification are required at check-in for bookings at Ace Hotel & Swim Club Palm Springs?
A credit card and government-issued photo ID are required at check-in; the property accepts major credit cards, debit cards, and cash.
Can I get help booking Ace Hotel & Swim Club Palm Springs through a travel agent?
Yes, BookResorts can help book the hotel and is available 24/7 at +1 (888) 605-1350 for reservations and assistance.
Are there accessibility rooms when I book at Ace Hotel & Swim Club Palm Springs?
The property offers ADA features such as accessible parking, ramps, ADA restrooms, a pool access ramp, and an accessible fitness center and spa; request specific accessible room types when booking.
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